SUMMARY
With 20 years of professional experience and extensive management expertise, enriched by multi-functional and international assignments, I believe true success in any organization relies on balancing three key pillars: satisfied customers, a motivated team empowered by leadership, and strong financial performance. Success hinges on bringing out the best in people—ensuring they are happy and engaged—while maintaining a value-driven, customer-focused approach and embracing change. Together with sound financial stewardship, this ensures the sustainability and growth of the company.
HIGHLIGHTS
International Career: Two assignments in Switzerland (PMI HQ), one in Algeria and one in Thailand. Led and participated in workshops, training programs, and project meetings across more than 10 countries.
Functional Expertise: General Management, Field Sales, Trade Marketing, Key Accounts, Marketing, HR, Training and Development
Industry Experience: Versatile background in Finance, FMCG, Wellness, Hospitality, and Medical sectors.
Team Leadership: Successfully managed multi-cultural teams of over 100 employees.
Passions: A travel enthusiast and lifelong learner with a deep passion for leveraging technology, art, and wellness to create a better world. Enthusiastic about digital transformation, regularly following cutting-edge trends and delivering keynote speeches on topics related to digitalization.
DIGITAL TRANSFORMATION
My keynote speech about digital transformation
MANAGEMENT APPROACH
In order to manage something, you need to set the big picture first and make your team engage with the big picture:
The Vision: What does your company want to achieve? What do you want your team to remember on each action? What is your mindset? Any motto or something to remember those?
Working Culture: What is your team agreement? What are your values? What are the business essentials?
You can see below my approach to the management from my experiences:
Company Management Mindset
Here you see an example of my company management mindset from one of my experiences which is all about the balance between 3 pillars.
Happy Customers, Happy Team, Happy Company.
Team Management Essentials
While managing a team, I can express my focus as a 3-storey building. At the bottom, the building's foundation is integrity. If this does not happen, the building will collapse.
Upper floor is a performance. We can divide this into 2. KPIs/Objectives and moving forward. Objectives are always to be achieved. Therefore, I would like to spend more effort half upstairs here to take our business further beyond the targets and add value to our business.
The top floor is happiness. If my team is happy and everything is fine in the lower floors, I spend the most of my energy here.
Team Management Journey
Here is an example of my management approach to my team from my first team management experience.
So, focus on yourself to improve yourself a s a manager as well as focusing on your team with the process that I mention here.
Digital Capability Model for Companies
This is the model that I drafted in 2018 for companies to be enable them to adapt to the digital transformation.
Mainly focusing on the transforming people.